Delivery & Return Information
We hope you are completely satisfied with your Catwalk purchase. If however, you wish to return it, you must do so within 14 days.? Please enclose proof of purchase and ensure the garment(s) are unworn and in its original packaging with all tags attached.
You have a responsibility to take reasonable care of the products while they are in your possession therefore, please take extra care with make-up, deodorant, jewellery etc.
Please email email@example.com to advise reason for return and to obtain your Returns Authorisation (RA) number and return address prior to returning.
We recommend items are returned using Royal Mail First Class Recorded.?Unfortunately, we are not liable for lost goods. Return Postage is at your own expense.
Items may also be returned in-store at Catwalk.? Simply bring your item(s) and your receipt for refund, store credit or exchange.
- Sale items are exchange or credit note only and must be returned within 7 days of receipt.
- Clearance items which are half price or less are non-returnable.
- Hats, fascinators and jewellery items are non-returnable for hygiene reasons. ?
Due to the ongoing Pandemic there may be delays which are beyond our control, we will be working safely to overcome these difficulties.
Our returns period is 14 days from the date of shipping or 7 days for sale items.
If your order is received by 2pm Monday – Friday we will aim to have this shipped the next day. If orders are made after 2pm on Friday or on Weekends, your order will aim to leave Catwalk on Monday.
Standard Delivery of orders to UK are charged at a flat rate of ?4.50.
SPECIAL DELIVERY Royal Mail Tracked & signed for at ?11 (Recommended for Wedding Outfits over ?150)
Republic of Ireland
Delivery of orders to the Republic of Ireland are sent special delivery (tracked and signed for) and charged at a flat rate of ?11.00. This excludes any extra charges, taxes or import duties, these will be the responsibility of the customer.
Rest of the World
Please firstname.lastname@example.org?for more information and prices.